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最新的 Avaya-Certification 6201-1 免費考試真題:

1. A technician has loaded Avaya Terminal Emulator on a customer's PC, and is trying to connect the CMS when it times out. A ping is tried, with no response.
What is a possible cause-of this problem?

A) There is a firewall between the PC and the CMS.
B) Avaya Terminal Emulator did not load correctly and needs to be reloaded.
C) The wrong version of Avaya Terminal Emulator has been loaded on the PC.
D) Avaya Terminal Emulator is being used on an unsupported operating system.

2. Which application or menu can be used for creating an ACD on CMS?

A) CMS-Terminal
B) cms svc
C) CMS-Supervisor
D) cms adm

3. CMS Supervisor user forgot their password.
What must he do to reset a password in CMS?

A) Perform a manual login from CMS Supervisor and execute the passwd command for that user.
B) Write permission to the System Setup feature and write permission to UNIX.
C) Log in as root and execute the password command for that user.
D) Log in as a CMS administrative user and execute the paaswd command for that user.

4. A customer has purchased 5200 agent licenses and each agent has been assigned at least 3 skills.
Which two values would be a valid Data Storage Allocation entry for "Maximum agents lagged in"? (Choose two)

A) 100000
B) 10400
C) 15600
D) 500000

5. A customer has 3 ACDs on CMS. ACD1 is in the Eastern time zone; ACD2 is the central time zone, and ACD3 is the Pacific Time zone. The Master clack is in the Central time zone. The users look at a historical daily report for ACD3 and the total calls are less than the interval totals for the same skill and date.
Which statement describes why they do not match?

A) The nightly archiver for ACD3 failed to run successfully.
B) The nightly archivers far ACD1 and ACD2 have not complete yet.
C) The nightly archiver far ACD3 ran before the day ended and only archived part of the day.
D) The nightly backup was in contention far the nightly archiver for ACD3.

問題與答案：

問題 #1 答案： A

問題 #2 答案： C

問題 #3 答案： C

問題 #4 答案： A,C

問題 #5 答案： C